Christmas Shipping Cut Off Dates
To ensure your gifts arrive in time for Christmas, please order by the recommended cut-off dates below, as advised by our external post service, Australia Post. We’ll do our best to ship all orders promptly, however parcels sent after these dates may not arrive until after Christmas. Thank you for your understanding and please order early to avoid any delays.
|
State (metro) |
Standard Shipping Cut Off Date |
Express Shipping Cut Off Date |
|---|---|---|
| NSW | 20/12/2024 | 23/12/2024 |
| ACT |
20/12/2024 | 23/12/2024 |
| VIC | 20/12/2024 | 23/12/2024 |
| QLD | 20/12/2024 | 23/12/2024 |
| SA | 20/12/2024 | 23/12/2024 |
| WA | 18/12/2024 | 20/12/2024 |
| TAS | 19/12/2024 | 20/12/2024 |
| NT | 16/12/2024 | 20/12/2024 |
Shipping
All orders are packed with care and dispatched from our head office in Terrey Hills, Sydney.
Orders are processed for delivery on business days only (Monday through Friday, excluding public holidays.) Orders placed on Saturday and Sunday will be processed the following business day.
Orders are processed for delivery on business days only (Monday through Friday, excluding public holidays.) Orders placed on Saturday and Sunday will be processed the following business day.
Australian Orders
Free standard shipping applies to all Australian orders over $50.
All Express Post orders placed before 1pm AEST will be dispatched the same day. Next day delivery is only available within the Express Post Next Business Day Delivery Network. If you are located outside of this network, it may be slightly longer. Please visit the Australia Post website for more information.
Our shipping rates are calculated using the weight and destination of your order and will be sent through Australia Post. Shipping times listed below are to be used only as a guide. All shipping prices quoted are in Australian dollars.
|
Location |
Standard Shipping |
Express Shipping |
|---|---|---|
| Sydney Metro | 2 days | 1 day |
| NSW |
2 - 3 days | 2 - 3 days |
| Melbourne Metro | 2 - 3 days | 1 day |
| VIC | 3 - 5 days | 2 - 3 days |
| Brisbane Metro | 2 - 3 days | 1 day |
| QLD (inc FNQLD) | 2 - 12 days | 2 - 3 days |
| Adelaide Metro | 2 - 4 days | 1 day |
| SA | 2 - 5 days | 2 - 4 days |
| Perth CBD | 4 - 5 days | 1 day |
| WA | 4 - 10 days | 2 - 6 days |
| TAS | 3 - 8 days | 1 day |
| NT | 4 - 13 days | 3 - 5 days |
International Orders
All orders sent outside Australia will be sent by DHL Express.
Free DHL Express Shipping applies to all USA, Canada & NZ orders over $50. Shipping charges are calculated at checkout.
Before placing international orders please check with customs for any restrictions. Please note that customs clearance, taxes and/or any duty charges are completely out of our control and must be paid by the recipient upon arrival. We will not be held liable for any items which are not able to be delivered or cleared with overseas customs.
As an alternative for international orders please check our distributor list for your nearest distributor here ABFE Distributors
Due to customs regulations, we cannot ship to some countries. If you are having trouble entering your address for an order, please contact our team.
Free DHL Express Shipping applies to all USA, Canada & NZ orders over $50. Shipping charges are calculated at checkout.
Before placing international orders please check with customs for any restrictions. Please note that customs clearance, taxes and/or any duty charges are completely out of our control and must be paid by the recipient upon arrival. We will not be held liable for any items which are not able to be delivered or cleared with overseas customs.
As an alternative for international orders please check our distributor list for your nearest distributor here ABFE Distributors
Due to customs regulations, we cannot ship to some countries. If you are having trouble entering your address for an order, please contact our team.
Click & Collect
Click & Collect is available for online purchases within Australia. Orders placed before 3pm AEST will be available for same day collection during normal trading hours at our Terrey Hills Head Office.Once you have placed your order, you will receive a confirmation email with information about your order and our pick up address.
You will receive a second email once your order is available for collection. For orders placed after 3pm AEST, we cannot guarantee same day collection.
Please present a copy of your Click & Collect confirmation email, which includes your order number, at the time of collection. You may be required to show photo ID. Please ensure anyone collecting your order on your behalf also has a copy of your order confirmation email.