Australian Orders

Any shipping prices quoted are in Australian Dollars and exclude GST.

Our shipping rates are calculated using the weight and destination of your order and will be sent through our National Network via Australia Post, depending on the dimensions and weight.

For any special orders please contact our office directly: Contact us

International Orders

Before placing international orders please check with customs for any restrictions.

Please note that customs clearance, taxes and/or any duty charges incurred upon arrival are your responsibility. We will not be held liable for any items which are not able to be delivered or cleared with overseas customs.

The following overseas rates for EMS International Postal Service and DHL Express are calculated using the weight and dimensions of your order. Any orders to be sent outside Australia will be sent by these carriers unless you contact the office to advise otherwise.

All prices quoted are in Australian Dollars and exclude Australian taxes (GST).

Weight	EMS - Zone B (China, Hong Kong & Japan)	EMS - Zone C (Rest of Asia)	EMS - Zone D (Rest of World)
Up to 1kg	$52.37	$54.17	$68.85
up to 2kgs	$68.29	$70.63	$106.69
up to 3kgs	$79.58	$82.87	$121.22
up to 4kgs	$90.88	$95.11	$135.76
up to 5kgs	$102.18	$107.35	$150.29
up to 10kgs	$130.42	$137.02	$254.53

Weight	DHL Express (New Zealand)	DHL Express (USA/Canada/Mexico)	DHL Express (Central & South America, South Pacific Nations)	DHL Express (Europe, UK, EU Nations)
up to 1.5kgs	$22.30	$32.50	$50.30	$32.35
up to 2kgs	$24.70	$38.70	$59.75	$38.70
up to 2.5kgs	$27.25	$44.75	$68.55	$44.75
up to 3kgs	$29.50	$49.10	$75.70	$49.10
up to 5kgs	$38.45	$63.50	$104.50	$66.55
up to 7.5kgs	$48.70	$76.65	$125.06	$82.90
up to 10kgs	$58.95	$89.80	$145.70	$99.25

As an alternative for international orders please check our distributor list for your nearest distributor: ABFE Distributors

If there is not a distributor in your country we are happy to process your order, however, please note that customs clearance, taxes and/or any duty incurred upon arrival are your responsibility. Your order will leave our office within two weeks of receipt. Please allow a further two to three weeks for delivery. Delivery times may be affected by Covid restrictions.

Please note that prices in some countries are higher than quoted on our website as distributor prices include custom clearance, taxes and international shipping fees.

If you require insurance and a tracking number for your order, please contact us as there will be an extra charge.

Due to customs regulations we cannot ship to some countries. If you are having trouble entering your address for an order, please contact us.

Returned Merchandise & Refund Policy

At Australian Bush Flower Essences we take pride in offering you quality service on all levels. Our Essences are made in a loving and caring environment and are packed with extra care. However, if you receive damaged, faulty or incorrect products, we are happy to replace the goods at no extra charge.

Please choose your items carefully as we do not refund or replace products for incorrect orders being placed by you.